Refund

Refund Policy

For Simple Modern customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to simplenjdern.shop.

eligibility at Simple Modern
This eligibility section covers orders and visits through simplenjdern.shop for Simple Modern. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Details from Simple Modern on refund timing
For Simple Modern customers at simplenjdern.shop, this section explains refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Simple Modern customers should know about order problems
For Simple Modern customers at simplenjdern.shop, this section explains order problems. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Simple Modern: exceptions
For Simple Modern customers at simplenjdern.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

How Simple Modern handles support
Customers using simplenjdern.shop can rely on the following Simple Modern guidance about support. For return or exchange assistance, contact Support@Simplenjdern.shop or 463-616-8861.

Details from Simple Modern on condition of returns
This condition of returns section covers orders and visits through simplenjdern.shop for Simple Modern. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

How Simple Modern handles starting a request
Customers using simplenjdern.shop can rely on the following Simple Modern guidance about starting a request. To start a return or exchange, contact us at Support@Simplenjdern.shop before sending the item. Once the request is approved, Simple Modern will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Merchant Information
Business name: Simple Modern
Brand name: Simple Modern
Email: Support@Simplenjdern.shop
Phone: 463-616-8861
Physical address: 4921 White Oak Ave, East Chicago, Indiana, 46312, United States